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TUESDAY, SEPTEMBER 24 WEDNESDAY, SEPTEMBER 25 THURSDAY, SEPTEMBER 26

TUESDAY, SEPTEMBER 24

10 a.m. to 5 p.m.

Registration Open

1:30 p.m. to 2:45 p.m.

General Session #1: Creating A Customer Centric Culture For The Ultimate Customer Experience!; Scott Deming, Author

2:45 p.m. to 3:15 p.m.

Refreshment Break

3:15 p.m. to 4:30 p.m.

Breakout Sessions #1

#1A: Technical Skills & Applications: Credit Analysis & Financial Literacy; Speaker to be Announced

#1B: Sales & Relationship Management: One Team. One Voice. One Brand. A Step-By-Step Guide To Creating A Customer Centric Culture; Scott Deming, Author

#1C: Emerging Trends & Issues: Leading Self; Angie Coleman, Organizational Development Consultant, FCCS

4:30 p.m. to 5:30 p.m.

Reception

6:00 p.m.

Dinner With Strangers Enjoy the company of attendees, speakers and colleagues you might not otherwise meet in the relaxed setting of a local restaurant. Chose from a variety of local restaurants. Sign up is easy--FCCS makes the arrangements, you select from a list of restaurants and pay your tab at the establishment.

WEDNESDAY, SEPTEMBER 25

7 a.m. to 8 a.m.

Breakfast

7 a.m. to 9 a.m.

Registration Open

8 a.m. to 9 a.m.

General Session #2: Lending in the Agricultural Marketplace--2024 and Beyond; Dr. David Kohl, Professor Emeritus of Agricultural Finance-Virginia Tech

9 a.m. to 9:30 a.m.

Refreshment Break

9:30 a.m. to 10:45 a.m.

Breakout Sessions #2

#2B: Sales & Relationship Management: Insights from High-Performing Officers; Speaker to be Announced

#2A/#2C: Emerging Trends & Issues: Getting Comfortable With The Uncomfortable; Dr. David Kohl, Professor Emeritus of Agricultural Finance Virginia Tech

10:45 a.m. to 11 a.m.

Refreshment Break

11 a.m. to 12:15 p.m.

Breakout Sessions #3

#3A: Technical Skills & Applications: Lending Focused Roundtable Discussion

Facilitators: Kimberly Clum, VP Credit, GreenStone Farm Credit Services; Paul Fowler, COO, AgTexas Farm Credit; Alyssa Hartzell, Ag Lending Manager, Horizon Farm Credit; Kyle Perry, VP Customer Success, Farm Credit Services of America

#3B: Sales & Relationship Management: Sales Focused Roundtable Discussion

Facilitators: Gary Coleman, RVP Agricultural Lending, Farm Credit Mid-America; Jennifer Ferris, Financial Officer, Farm Credit Mid-America; Rich Miska, VP Core Markets, Compeer Financial; Kyle Watts, Branch Manager, Texas Farm Credit

#3C: Emerging Trends & Issues: Trends & Issues Roundtable Discussion

Facilitators: Gary Grosdidier, Owner, Resource GG; Josh Krupa, Regional Vice Presidt II, Capital Farm Credit; Rebecca Wood, SVP Business Solutions Manager AgSouth Farm Credit

12:15 p.m. to 1:30 p.m.

Lunch

1:30 p.m. to 2:30 p.m.

General Session #3: Accelerate 2050: The Future of Agriculture; Mitch Frazier, President & CEO, AgriNovis

2:30 p.m. to 3 p.m.

Refreshment Break

3 p.m. to 4 p.m.

Breakout Sessions #4

#4A: Technical Skills & Applications: Eligibility Requirements; Speaker to be Announced

#4B: Sales & Relationship Management: Mastering Vertical Communication: Strategies for Effective Communication with Superiors; Speaker to be Announced

#4C: Emerging Trends Change, Choice, and Consequences; Maria Baumgartner, Professional Development Manager, Farm Credit Mid-America

THURSDAY, SEPTEMBER 26

7 a.m. to 8:15 a.m.

Breakfast

7 a.m. to 9 a.m.

Registration Open

8:15 a.m. to 9:30 a.m.

Breakout Sessions #5

#5A: Technical Skills & Applications: Asking Good Questions for Good Credit Decisions: Helping you Understand the Why; Ed Frey, Member/Owner, Credit Review Group LLC

#5B: Sales & Relationship Management: Innovative Go-To-Market Strategies; Speaker to be Announced

#5C: Emerging Trends & Issues: Agriculture Census Data; Speaker to be Announced

9:30 a.m. to 10 a.m.

Refreshment Break

10 a.m. to 11 a.m.

General Session #4: The Ultimate Game Changer: How To Lead From The Heart With Empathy; Christopher Connors, Author