Leadership Academy Courses
New Look for Farm Credit Captive
Attacks now routinely disrupt operations for days or weeks
Start planning your course today with the 2023 Accelerate Program Planner
Expand your leadership skills through our 2023 Experiential Programs
FCCS Launches Enriched Leadership Development Portfolio
Watch our intro video to learn more
Climbing the Ladder: Step Up to Strategic Leadership with John Regentin
Wellness in the Digital Revolution
Connect to the agribusiness and ag finance market at an FCCS Conference in 2023
The future of digital transformation is the future of business, the workforce, and the world.
The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose
In this episode of The Forward Thinking podcast, host Stephanie Barton, VP of Marketing and Communications at FCCS welcomes Steve Curtin. Steve has 20 years of experience between hotel operations, sales and marketing, training and development, and customer service roles. He's the author of Delight Your Customers, and The Revelation Conversation. Steve explains what a revelation conversation is, how it can connect the employee’s daily work activities to the overall mission of the company, and why this leads to greater engagement and an overall stronger ability to delight customers.
“It is a conversation that is designed to reveal the total job role to connect the employee's daily work activities to the purpose of the job role, and in the process inspire greater employee engagement.” — Steve Curtin
“So start today. Start thinking about what is the job’s essence and have that conversation with your employees.” — Stephanie Barton
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